Shipping policy

SHIPPING INFORMATION

At Yennara, every order is prepared with care to ensure your items arrive safely and in perfect condition.

Orders are typically processed within 1–3 business days after payment confirmation. During busy periods or holidays, processing times may be slightly extended.

DELIVERY ESTIMATES

Italy: 4–8 business days
Europe: 5–10 business days
International: 7–15 business days

Delivery times are estimates and may vary depending on customs procedures, courier operations, weather conditions, or seasonal demand.

TRACKING

Once your order has been shipped, you will receive a confirmation email with tracking information.

Please allow 24–72 hours for tracking updates to appear.

CUSTOMS & DUTIES

International orders may be subject to customs duties or import taxes imposed by the destination country. These charges are the responsibility of the customer.

Yennara is not responsible for delays caused by customs clearance.

ADDRESS ACCURACY

Customers are responsible for providing accurate shipping information at checkout.

Orders returned due to incorrect addresses may require additional shipping fees for reshipment.

DAMAGED OR LOST ORDERS

If your order arrives damaged or appears lost, please contact us within 48 hours of delivery with your order number and any relevant photos.

We will review the issue and assist you as quickly as possible.

CONTACT

Yennara
Email: yennara@outlook.it
Phone: +39 349 129 7802
Address: Via degli Oleandri 8, Zafferana Etnea, CT, 95019, Italy